Testimonials

If you would like to leave a review, please click here

"Today I'm having my last visit from your staff who have helped me tremendously over the last few weeks.They were helpful, caring, polite and nothing was too much for them. All of the carers have been excellent but I would like to particularly thank Bernard who I think of more as a friend now and I will miss his smile."

Marc Owen 09/12/2022

"The carer is very helpful with my daughters needs"

Mrs Lynn Rounding (Vikki Till's mum) 07/04/2023

"By taking time to reassure me that he/she is there for me whatever my needs."

Annette Dexter for Trevor 07/04/2023

"Management and Co workers of the office tries to help in the best way they can"

Kelly (Sharon Marshall) 06/04/2023

"I am very grateful I am having Priscilla on a more frequent basis as it is nice she knows exactly what to do and has a lovely manner about her. I like the way you let me know every week who will be looking after me."

Christina Yeardley on behalf of Joan Spoor 05/04/2023

"I wish to thank you all for your time and support over these past couple of months. I believe that together we successfully achieved an improved care package for J. One where his quality of life was positively impacted. He was cleaner, more comfortable, accepting personal cares, free from sores/burns and in less pain. He had even started to take his medication ! J was also bantering with carers and had nicknames for them, captain being one of them.

I know that time is precious for us all and J is a reminder that by coming together, listening, discussing, and action planning, we can achieve so much.

Rachel, please pass on my thanks to all the care staff who have been involved in supporting Joe. Also a huge thank you to all of Caritas for supplying the 24 hour 1 to 1 care at such short notice, ensuring J was supported during his last few days."

Review from the Social Worker (June 2022)

"The carers are really good at their jobs, they have rehabilitated Caroline very well and have her back up walking, they take her out into the garden and encourage her and celebrate her successes, they are all so patient and kind, I couldn't ask for anyone better looking after Caroline"

Review from Mrs A ( Elloughton)of care provided for Daughter Caroline (May 2022)

"Thank you to all the carers who attended to my mum Yvonne, for treating her with such respect and dignity. Mum told me that she liked every single one of her carers and was very pleased with the level of care she received"

Review from Daughter of care provided for Yvonne C (Hessle) (April 2022)

"Thank you very much for the care and dedication you gave our mum Jean H, for the last 2 years in spite of her ill health, you all made life a little easier for her and she valued not only the care you provided but also the friendship you offered. Thank you for everything, we couldn't have done it without you"

Review from Elaine B of care provided for mum Jean H ( Willerby) (Dec 2021)

"Carer Laleh is very good, caring and kind. She anticipates my needs"

Review from T.M (Twigmoor) regarding care received (August 2021)

"I am very satisfied, all the carers are absolutely fantastic, so lovely and kind and caring. They are so helpful and I could not wish for better company. They find the time to chat to me at the end of the call which makes all the difference as I miss the company due to COVID. If I know anyone else that needs care, I will be recommending Caritas"

Review from J.E (Kirk Ella) regarding care received April 2021)

"I would like to thank carers for their patience and kindness and caring nature shown towards me"

Review from W.B (Willerby) regarding care received (Feb 2021)

"I am very satisfied. All the carers are absolutely fantastic, so lovely and so kind and caring. They are so helpful and I could not wish for a better company. They even find time to chat to me near the end of the call which makes all the difference as I miss company due to Covid. If I know of anyone else that needs care , I will be recommending Caritas"

Joyce - 10/4/2021

"I have been housebound for three years but since joining Caritas in the last month I have been out into the community and shopping about three times a week. This has changed my life and my depression has lifted I can't thank them enough. Caritas have enabled me to be as independent as I possibly can be with their support. I have found all the care staff very supportive kind and caring they are also very well qualified which puts my mind at ease as I am confident in their abilities."

L Rodmell - 14/4/2021

"Carers are lovely and very helpful"

I. Humble - 13/03/2020

"I am able to get a break from my caring role. Josh is able to access the community knowing he is safe with support workers to support"

D. Collins - 11/03/2020

"Caring attitude of carers is valuable. Peter is a big burly teenager and feels that people may not have patience with Peter. Value confidence and maturity of staff as this puts our mind at rest. Family are less stressed and not worrying about Peter"

S. Clausen - 21/08/2020

"Carers are very caring and lovely. Rachel is extremely diligent and thorough"

J. Hunter - 20/01/2020

"I am very happy with quality of care and that Joan has a good team of carers who attend regularly"

D. Watt - 23/11/2020

"Carers are very caring and very good. They know how to anticipate my needs when I'm not well"

C. Malcolm - 03/11/2020

"The care I have received from all the carers is excellent. They are all very pleasant and understand my needs. It is easy to make contact with the office and they always respond with our requests promptly. I would recommend Caritas to anyone considering care."

G. Barker - 06/07/20

"We would like to say a very big thank you to all at Caritas. The care that our mum has received has been excellent for over a year now. We believe as a family that the consistent level of care, love, support and friendship has been outstanding and mum's needs are met in a dignified, thoughtful and respectful manner. When we leave mum with the day sit and also with the additional carers we know she is looked after so well and this provides peace of mind and we are extremely grateful to you all. Caritas not only think about the well-being of their client, but also of the family. Throughout the lockdown we have received thoughtful phone calls, again showing the level of thought and kindness from Caritas. We can\'t thank the carers, office staff and management enough for their wonderful ongoing support."

Valerie's family - 01/07/20

"Caritas was (quite literally) my knight in shining armour.

Brian, Barbara, Kim & the team came to my mother's rescue in the final week of her life.

They were thorough, thoughtful, attentive, and professional & treated us both with dignity. A different class from any other care company we had dealt with before.

They listened & helped me get through an incredibly difficult situation, which meant I couldn't be physically present. I will be forever in their debt for the way they nursed my very precious mum through her final few days.

If you are assessing your care options in East Yorkshire, don't think twice. Caritas is the only choice - if you value honesty, respect & a care company that actually cares."

A Bell London - 26/06/20

"We are quite satisfied with the carers. One thing is, we don't like you changing the times without telling us, as we have doctor or hospital appointments sometimes.

Caritas response: We have apologised to our valued Service User and updated our communication channels so clients are updated of any changes at all times."

J Willoughby - 26/06/20

"Caritas Care staff are friendly, helpful and professional at all times."

Tracy Holah - Regional Manager, Mencap

"My heartfelt thanks for the professional and dedicated care you gave to my late husband Eric. You only looked after Eric for a short time but you made him comfortable with dignity. Had Eric have been able to come back home, my choice of care company would have been yourselves, but it wasn't to be. Once again many thanks."

Valerie Chambers

"Thank you to all the staff and carers from Caritas for taking such good care with our mum in her last days. She was as comfortable and as dignified as could be."

Richard, Tim and Gav

"Very satisfied with the level of care provided for my husband. The carers were very helpful."

Mrs Moody

"We can't thank you enough for the care you showed Harold/Dad and all his family, our heartfelt thanks."

Brenda, Christine, Lynn, Neil, Gillian and Richard

"I am very happy with the carers. They are always prompt in timing, very professional and dignified with the care for my husband."

Mrs Allison, South Cave