Supported Living

Caritas Care Solutions Supported Living Services provide safe, effective and efficient individualized support in a way that promotes independence, whilst maintaining dignity, privacy and respect at all times to service users in both residential and community care settings. Our supported housing schemes cater for service users with Mental Health issues, those with alcohol and substance misuse problems and those with Learning Disabilities or on the Autism spectrum.  

1.MENTAL HEALTH SERVICES

Our Mental Health Services are designed to re-equip service users with the necessary life skills to live independently and to be contributing citizens to society as much as is possible. Our Service users live in safe and comfortably furnished home environments with the backup of dedicated and well-trained staff who always work in conjunction with other Multi-Disciplinary teams like Mental Health Support Service Teams to ensure continuing medical care support and support in times of crises. We provide support to service users with varied mental health disorders such as Emotionally Unstable Personality Disorder (EUPD), bipolar disorder, anxiety disorders, depression etc, and also mental health disorders associated with alcohol and substance abuse, the list is not exhaustive.

Service Users are assisted with structuring their days, support with Daily Living needs which might involve assistance with personal cares as required according to their assessed needs.

We also assist with Community access for social activities, accompanying to appointments, assisting with benefits and housing applications or affiliating with Mental Health Support Groups. Staff also assist with safe Medication Administration and Management of Medical Conditions.

2. LEARNING DISABILITIES AND AUTISM

We provide a range of specialist services for both adults and children with learning disabilities and autism. Providing world class quality care is the center of what we do. We make sure that people with learning disabilities, autism and those that present with challenging behaviors receive the best care and support that suits their individual needs and preferences ensuring independence, always maintaining dignity and respect. We always base our personalized support on the specific needs, choices and ambitions of the individual following our principles of person-centered thinking, active support and positive behavior support. Caritas Care Solutions ensures provision of the right support, right care and the right culture hence the ethos, values, attitudes and behaviors of our care staff ensures that people using the service lead confident, inclusive and empowered lives. Caritas Care has a workforce which has the right skills, knowledge and qualities specialized for learning disabilities and Autism.

We support people with moderate learning disabilities and autism, and also services for people with complex learning disabilities and autism (individuals needing full time support, Individuals with complex health needs, people with challenging behaviors).

 It is our goal to support the service user to gain independence skills as much as they are able to, attain a good quality of life and to be a participating member of their community.

3. YOUNG PEOPLE LEAVING CARE (16-25)

This service empowers one to choose the right amount of support to lead an enriching and fulfilling life. Our service’s purpose is to support young people to acquire the necessary skills for independent living. Participation, engagement and co-production are embedded in our everyday practice. Family members and other stakeholders are involved in the planning and review of the progress.

• Young people are supported with the help of social workers, Key workers, health and mental health services to ensure a successful transition into independent living by being equipped with necessary self-care skills.
• Progress and development is reviewed regularly to ensure that any actions and interventions are timely and responsive to the changing needs
• Young people are empowered by being listened to and actively involved at every stage of the Service Package formulation and delivery thereby, providing them a sense of ownership and increasing their self-esteem and self-confidence. 
• Some young people may present with varying degrees of challenging and or risky behaviours. Our Support plans are tailored to safely allow individuals their right to self- determination. 
• For those young people who have offending history, Caritas Care Solutions uses the Good Lives Model which is a strengths-based rehabilitation pathway that augments the risk, need, and responsivity principles of effective correctional intervention through its focus on assisting the young person to develop and implement meaningful life plans that are incompatible with future offending. 

We are committed to the Care Leaver Covenant to support the young person to build upon their strengths and support them to be equipped with practical, daily life knowledge and skills such as: 

Our service planning and delivery include:

• Supporting person-centered planning.
• Meeting the needs of people of different ages.
• Considering future housing and employment support needs.
• We support people who have a wide range of learning disabilities and autism to live the life they choose, gain increased independence and achieve their goals and ambitions.
• We are experts in communicating with those who find it hard to be heard. Furthermore, we listen to what service users and their families tell us to deliver quality service. We ASK, LISTEN AND DO.
• We equip both young adults and adults with daily living skills to gain full control of their own lives. We develop skills through engagement with other active members of society, hence empowering their social skills.
• We pride ourselves on our skills in supporting people who do not use speech to communicate, whose behavioral triggers are varied and whose behavioral responses can range from mild to severe.
• We support people to access the community, develop independent living skills.
• Our teams are trained to understand the roots of behaviors that challenge and the de-escalating techniques they can use when such a situation is present. The team uses teaching techniques to teach the individual what to do when they encounter a challenging behavior trigger.
• As people gain greater choice and control over their life, their behaviors of distress usually drop away.
• Caritas Care Solutions uses a positive behavior support approach to support autistic people and people with learning disabilities to improve their quality of life and reduce behaviors of distress. Most challenging behaviors result from failure to understand a person`s distress.

Individualised Person-Centred Support is at the heart of our service delivery

For every individual that we support, we identify their support needs through assessments with the service user. Key to our robust support plans is a full appreciation of the needs, wishes and preferences and aspirations of the Service User starting at the initial assessment, of which effective communication is key. All Service Users are involved, engaged, and supported to co- create Support Plans which are reflective of their personal choices, cultural and religious backgrounds as well as their family dynamics. 

Service Users are involved in thorough assessments of their needs and wishes and desired outcomes. We assess risks to the individual’s health and safety.  We make available information to make informed choices about their future and allow calculated risks to the extent of their own informed opinion. These are then incorporated into their personal Strength based Support Plans.  

The individual’s relatives, friends, advocates and other professionals are fully involved in determining the individuals’ wishes and preferences. Some service users are often nervous, shy or, because of their condition, may have trouble communicating. Our staff are trained to be empathetic, adaptable to different ways to share information and trained in active listening and probing using open ended questions to allow the Service User to be at ease and communicate their desires. For individuals who lack the ability to articulate their needs; we carry out contextual assessments to ensure that we use various communication tools such as flashcards, visual cue cards and picture cards as well as sign language in order to continually ascertain their wishes, feelings and preferences.

Quality Assurance:

Throughout the service:

• We regularly gather feedback from our Service users about what improvements we need to make which are personal to them, so service is customised to empower them and provide opportunities for achieving personalised and meaningful outcomes.
• We listen to our Service Users regarding staff capabilities as this helps to identify further training or to evaluate whether training is making a difference to service delivery.
• We listen to the views of the service users, carers and our staff in order to ensure that we understand what other community assets are available and may increase the capacity of the service users
• We also take into account family members and other professionals views as it is crucial to have a holistic overview.

Our Complimentary service provision includes:

• Assistance with Personal care/grooming 
• Development of daily living skills including menu planning, shopping skills, and home maintenance 
• Development of money management skills 
• We can also arrange for registration with local Health services, making referrals to specialist health services, scheduling and attending medical appointments, communicating with healthcare professionals, and following up on healthcare needs 
• Accessing and participating in their community through staff support, or receiving help to access public transportation or ride sharing services 

Our Service Brochures signpost the local Hull Connect to Support which assists with keeping people independent and keeping healthy, getting advocacy services, and activities in the local area that assist in someone fulfilling their aspirations and lifestyle choices.

Our Properties:

• We have a variety of stunning supported living facilities that are designed to support these individuals in the comfort of their own homes with their own tenancy. 
• Service Users are given choice regarding their living arrangements and lifestyle.
• They have autonomy within their own household, creating their own atmosphere and sense of ownership.